Svar på de vanligaste frågorna:

Can I return my product?

According to The Swedish Act on Distance and Off-Premises Contracts, the customer has the right to return goods within 30 days. Goods that are returned must be unused and in their original packaging. If the seal has been broken, we have the right to charge for depreciation. To return a product, contact us and we will send a shipping-label. The price is 59 SEK.

I have a complaint, how do I reach you?

For all complaints, please contact us at info@oursolutionis.com

Do you ship to the entire EU?

Shipping is available throughout the EU, allowing all customers the opportunity to experience our products

How is my personal data handled?

By registering, you agree that we store and use your personal data to meet your expectations regarding delivery, delivery information, and customer service. No personal data will be disclosed to third parties, except in cases where the registration is made in collaboration with a third party. According to GDPR, you have the right to: * receive information about the data we have stored about you * have your stored data deleted. If you ask us to delete your information, you must ensure that you store all the information you need to manage any future warranty issues. * If you wish to delete your information, please contact us at: info@oursolutionis.com